Privacy Policy

1. Information We Collect

We collect the following types of information when you use our Site:

• Account Information: Name, email address, and authentication credentials when you create an account.
• Order Information: Shipping address, billing information, and order history when you make a purchase.
• Usage Data: IP address, browser type, pages visited, and timestamps collected automatically through cookies and similar technologies.
• Communication Data: Information you provide when contacting customer support or subscribing to our newsletter.

2. How We Use Your Information

• To process and fulfill your orders.
• To manage your account and provide customer support.
• To send order confirmations, shipping updates, and other transactional communications.
• To improve our Site, products, and services.
• To comply with legal obligations and enforce our Terms of Service.
• To send promotional communications (only with your consent; you may opt out at any time).

3. Information Sharing

We do not sell, rent, or trade your personal information. We may share information with:

• Service Providers: Payment processors, shipping carriers, and hosting providers who assist in operating our business.
• Legal Requirements: When required by law, subpoena, or other legal process, or to protect our rights, property, or safety.

4. Data Security

We implement industry-standard security measures including SSL encryption, secure payment processing, and access controls to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies

We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyze Site usage. You can control cookie settings through your browser. Disabling cookies may affect Site functionality.

6. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access, correct, or delete your personal information.
• Opt out of marketing communications.
• Request a copy of the data we hold about you.
• Lodge a complaint with a data protection authority.

To exercise any of these rights, contact us at [email protected].

7. California Privacy Rights (CCPA)

California residents have the right to know what personal information is collected, request deletion of personal information, and opt out of the sale of personal information. We do not sell personal information. To make a request, contact us at [email protected].

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our Site is not intended for individuals under the age of 21. We do not knowingly collect personal information from anyone under 21. If we become aware that we have collected information from a minor, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the Site after changes constitutes acceptance of the revised policy.

12. Contact

For privacy-related inquiries, contact us at:

Ohana Peptides LLC
1003 Bishop Street #2700 PMB 541
Honolulu, HI 96813
[email protected]